Shipping Terms
Shipping Terms
Orders will be scheduled for manufacturing once payment has been received in full. Orders that are ready for pick up will not be held in the factory for more than 2 business days. Any cabinets held more than two days after dealer has received notification for pick up will result in storage fees of $10/per cabinet per day.
Tracking information will be provided via email the following business day.
If the dealer arranges his own freight the responsibility of EuroCraft Cabinetry ceases once the product is loaded onto the truck.
Landed multipliers are based on a 10-cabinet minimum per shipment and will be subject to a $200 additional shipping charge if the cabinet quantity for the combined shipment is fewer than 10 cabinets. You must contact our customer service to have any additional charges removed from combining orders to ship together. Residential delivery and delivery appointments are added charges and will be charged back to you if they are added after order payment.
Landed multipliers are calculated for delivery to a business address that has a commercial loading dock and/or a fork lift. Delivery to a residential address or any location that does not have a loading dock and/or a fork lift will result in extra charges such as lift gate or residential fees.
96” to 100” $225 to $375 NET/PALLET
100” to 110” $750 NET/PALLET
Determined per incident $150 Min; to be determined according to details
- If an order is shipping via ground at Warehouse Distributors’ expense Warehouse Distributors will pay for standard ground freight only.
- If an order is shipping via LTL at Warehouse Distributors’ expense Warehouse Distributors’ will pay for standard LTL freight only.
- 48” wide x 96” long panels cannot be shipped safely via LTL or UPS as edge damage often occurs. If you must have 48” wide x 96” long panels shipped, Warehouse Distributors will only guarantee 42” of usable width and 92” of usable length. Any panel that has up to 6” of damage into the 96” side or 4” of damage to the 48” side will still be considered a “Good” panel.
Step 1:
Check skid and loose piece count on Bill of Lading (BOL)/Delivery Receipt(DR), and match it to the actual amount on pallet and loose pieces on the pallet.
Step 2:
Visually check pallet or box for damage. IMPORTANT: If the box(es) appear to be damaged, take close-up and wide-angle photographs of the damage.
Step 3:
You must note any damage or missing items on the carriers BOL/DR at the time of delivery. Any deliveries accepted and signed by customer without such notes will be considered complete and no claim can be made.
Step 4:
Check packing slip (located on shrink wrap on outside of pallet) against the actual items on the pallet. Item numbers are located on the outside of each box.
Step 5:
Sign the Bill of Lading (BOL)/Delivery Receipt (DR). Keep one copy and save it for future reference, if needed. When you sign, you are accepting that delivery is complete and has no damage unless noted on BOL/DR at the time of delivery.
- If there is any box damage seen on the pallet take pictures of the damaged pallet and boxes and make the following note on all copies of the Bill of Lading (BOL)/Delivery Receipt (DR) that says the following:
“Box damage/Product Damage”
- Pictures of the damaged pallet/boxes must be sent within 2 business days of the delivery. Please submit the pictures along with a Freight Damage Claim form (See links to forms below) to info@eurocraftcabinetryfl.com within 2 business days of delivery.
If any item(s) appear to be missing, list the items that are missing on all copies of the Bill of Lading (BOL)/Delivery Receipt (DR).
- All orders are custom built therefore returns are not allowed.
- In case of missing or damaged parts, please see Concealed Missing, Damaged or Defective Parts Policy on Policy and Procedures document.
Step 1:
It is the responsibility of the customer to inspect all product(s) to verify all items are present and free of visible damage prior to loading vehicles of unassembled and assembled products.
Step 2:
Visually check product for damage. IMPORTANT: If the boxes appear to be damaged, notify the warehouse manager of the damage.
Step 3:
Check pick-up list against the actual items and quantity prior to loading their vehicles. Item numbers are located on the outside of each box.
Step 4:
Customers are responsible for loading their own vehicles. There will be a $40 loading fee if assistance is required.
Step 5:
If something is incorrect or missing, notify the warehouse manager.
Step 6:
Sign the pick-up list.
Orders will be scheduled for manufacturing once payment has been received in full. Orders that are ready for pick up will not be held in the factory for more than 2 business days. Any cabinets held more than two days after dealer has received notification for pick up will result in storage fees of $10/per cabinet per day.
Tracking information will be provided via email the following business day.
Transportation Policy
If the dealer arranges his own freight the responsibility of Eurocraft Cabinetry ceases once the product is loaded onto the truck.
Additional Shipping Costs
Landed multipliers are based on a 10-cabinet minimum per shipment and will be subject to a $200 additional shipping charge if the cabinet quantity for the combined shipment is fewer than 10 cabinets. You must contact our customer service to have any additional charges removed from combining orders to ship together. Residential delivery and delivery appointments are added charges and will be charged back to you if they are added after order payment.
Landed multipliers are calculated for delivery to a business address that has a commercial loading dock and/or a fork lift. Delivery to a residential address or any location that does not have a loading dock and/or a fork lift will result in extra charges such as lift gate or residential fees.
Extra Fees
Delivery Appointment - $50 Net
Lift Gate Requirement - $150 Net
Residential/Storage Unit/Job Site Delivery - $150 to $225.00 Net
White-Glove Service - Delivered to Closest Secure Dry Space to the Road – $25 per cabinet Box
Extended Pallets
96” to 100” $225 to $375 NET/PALLET
100” to 110” $750 NET/PALLET
Re-consignment/Changing the delivery address after shipping
Determined per incident $150 Min; to be determined according to details
Important Note
When scheduling a delivery please ensure the destination can accommodate a 53' trailer. There must be room for the trailer to unload and turn around.
Shipping Method
- If an order is shipping via ground at Warehouse Distributors’ expense Warehouse Distributors will pay for standard ground freight only.
- If an order is shipping via LTL at Warehouse Distributors’ expense Warehouse Distributors’ will pay for standard LTL freight only.
Panel Shipping Disclaimer
- 48” wide x 96” long panels cannot be shipped safely via LTL or UPS as edge damage often occurs. If you must have 48” wide x 96” long panels shipped, Warehouse Distributors will only guarantee 42” of usable width and 92” of usable length. Any panel that has up to 6” of damage into the 96” side or 4” of damage to the 48” side will still be considered a “Good” panel.
Mandatory Receiving Requirements for LTL or UPS Deliveries
- Step 1: Check skid and loose piece count on Bill of Lading (BOL)/Delivery Receipt (DR), and match it to the actual amount on pallet and loose pieces on the pallet.
- Step 2: Visually check pallet or box for damage. IMPORTANT: If the box(es) appear to be damaged, take close-up and wide-angle photographs of the damage.
- Step 3: You must note any damage or missing items on the carriers BOL/DR at the time of delivery. Any deliveries accepted and signed by the customer without such notes will be considered complete and no claim can be made.
- Step 4: Check packing slip (located on shrink wrap on outside of pallet) against the actual items on the pallet. Item numbers are located on the outside of each box.
- Step 5: Sign the Bill of Lading (BOL)/Delivery Receipt (DR). Keep one copy and save it for future reference, if needed. When you sign, you are accepting that delivery is complete and has no damage unless noted on BOL/DR at the time of delivery.
- If there is any box damage seen on the pallet take pictures of the damaged pallet and boxes and make the following note on all copies of the Bill of Lading (BOL)/Delivery Receipt (DR) that says the following:
- Pictures of the damaged pallet/boxes must be sent within 2 business days of the delivery. Please submit the pictures along with a Freight Damage Claim form (See links to forms below) to info@eurocraftcabinetryfl.com within 2 business days of delivery.
If any item(s) appear to be missing, list the items that are missing on all copies of the Bill of Lading (BOL)/Delivery Receipt (DR).
- All orders are custom built therefore returns are not allowed.
- In case of missing or damaged parts, please see Concealed Missing, Damaged or Defective Parts Policy on Policy and Procedures document.
*IF THE PICK UP LIST OR BILL OF LADING IS SIGNED WITH NO NOTES REGARDING DAMAGE OR MISSING ITEMS, NO CLAIM CAN BE MADE FOR ANY DAMAGE OR MISSING ITEMS.
Mandatory Receiving Requirements for Warehouse pick-up
- Step 1: It is the responsibility of the customer to inspect all product(s) to verify all items are present and free of visible damage prior to loading vehicles of unassembled and assembled products.
- Step 2: Visually check product for damage. IMPORTANT: If the boxes appear to be damaged, notify the warehouse manager of the damage.
- Step 3: Check pick-up list against the actual items and quantity prior to loading their vehicles. Item numbers are located on the outside of each box.
- Step 4: Customers are responsible for loading their own vehicles. There will be a $40 loading fee if assistance is required.
- Step 5: If something is incorrect or missing, notify the warehouse manager.
- Step 6: Sign the pick-up list.
*IF THE PICK UP LIST OR BILL OF LADING IS SIGNED WITH NO NOTES REGARDING DAMAGE OR MISSING ITEMS, NO CLAIM CAN BE MADE FOR ANY DAMAGE OR MISSING ITEMS.